You often ask us
about this
When is the service payment due?
How can I find out the cost of my cleaning service?
Can I cancel the service order, and how can I do it?
What are the payment options?
Is there a minimum service charge?
Yes, you can order specific additional services without booking a general cleaning.
Do you provide cleaning after renovation or moving out?
What cleaning products do you use?
Do you bring all the equipment with you, or do I need to provide something for you?
In which cities do you clean?
How many people usually come for cleaning?
How much time does cleaning usually take?
Can specific details or areas that require special attention be specified?
How do you handle complaints or customer dissatisfaction?
Do you clean commercial properties and offices?
Is my presence required during the cleaning?
Is the cleaning price inclusive of treating all parts of the furniture (legs, cushions, etc.) in dry cleaning?
Can a specific stain be removed?
What materials and products do you use for dry cleaning? Are they safe for my furniture and health?
Are there any specific restrictions or recommendations after the dry cleaning procedure?
What tips can you provide for the ongoing care of furniture after dry cleaning?
Regularly remove dust and dirt: use a soft brush or vacuum cleaner for regular dust and dirt removal. This will help maintain the fresh appearance of the furniture.
Use specialized cleaning products: use manufacturer-recommended furniture cleaning products. Avoid using aggressive abrasive substances.
Protect from sunlight: furniture can lose color due to the impact of sunlight. Use curtains or blinds to protect from direct sunlight.
Stain removal: if a stain occurs, use a small amount of clean water or a recommended stain removal product. Avoid aggressive chemical substances.
Maintain proper humidity levels: avoid extremely high or low humidity levels, as they can affect the condition of the furniture.
How do you screen your workers before hiring them?
Does your company have the necessary licenses and certificates?
If you haven't found answers to your questions, our manager is ready to personally respond to it quickly and with care!